Privacy Policy

Last updated: 11 September 2026

This Privacy Policy explains how personal data is collected and processed when you visit www.reprobot.eu, contact us or submit an inquiry through our website.

1. Data controller

The controller of your personal data is:

MILLROY Łochowski Sp.j.
Rudzka 28/U2, 01-689 Warszawa, Poland
Email: info@millroy.pl

MILLROY operates the Reprobot brand and website.

2. What information we collect

Depending on how you use the website, we may process the following information:

Information you provide

When you contact us by email, telephone or through the contact form, we may collect:

  • your name;

  • your email address and telephone number;

  • your company or organisation;

  • the content of your message;

  • information required to prepare a quotation or respond to a product inquiry;

  • any other information you choose to provide.

Please do not include confidential or sensitive personal information unless it is necessary for your inquiry.

Technical and website information

When you visit the website, certain technical information may be processed automatically, including:

  • IP address;

  • browser and device type;

  • operating system;

  • date and time of access;

  • pages visited;

  • referring website;

  • server and security logs;

  • cookie and consent preferences.

Some of this information is processed by Squarespace, which provides the website hosting and technical infrastructure.

3. Why we process personal data

We process personal data for the following purposes:

Responding to inquiries and preparing quotations

We use the information you provide to answer your questions, recommend appropriate Reprobot equipment, prepare quotations and arrange demonstrations. The legal basis is taking steps at your request before entering into a contract or, where your inquiry does not concern a potential contract, our legitimate interest in responding to business and product inquiries.

Managing business relationships

We may retain correspondence and contact details to manage an existing or prospective business relationship, provide customer support and maintain a record of previous discussions. The legal basis is our legitimate interest in conducting and documenting our business activities.

Fulfilling contracts and legal obligations

If you purchase equipment or services from us, we may process information required to fulfil the contract, issue invoices, arrange delivery, provide warranty service and comply with accounting, tax and other legal obligations.

Website security and operation

Technical information and server logs may be processed to maintain the website, diagnose errors, prevent fraud and abuse, and protect the security of the website and its users. The legal basis is our legitimate interest in operating a reliable and secure website.

Website analytics

If optional analytics cookies are enabled and you give your consent, information about how the website is used may be processed to help us understand website traffic and improve its content. You may withdraw your consent at any time through the cookie settings available on the website.

4. Who receives your data

Your personal data may be made available only where necessary to:

  • Squarespace and its service providers, which host and operate the website and contact form;

  • our email, hosting and IT service providers;

  • shipping, installation or service partners, when necessary to fulfil your request or contract;

  • accounting, legal and professional advisers;

  • public authorities where disclosure is required by law.

These recipients process personal data only for the relevant purpose and are required to protect it appropriately. We do not sell or rent personal data.

5. International data transfers

Some service providers supporting the website may process data outside the European Economic Area. Where personal data is transferred outside the EEA, appropriate safeguards are used as required by applicable data-protection law. These may include an adequacy decision adopted by the European Commission or standard contractual clauses approved by the European Commission.

6. How long we keep personal data

We retain personal data only for as long as necessary for the purpose for which it was collected. As a general rule:

  • ordinary product inquiries and correspondence may be retained for up to 24 months after the last contact;

  • information relating to quotations, contracts, sales, warranty service or disputes may be retained for the duration of the business relationship and for any additional period required by tax, accounting or limitation laws;

  • technical logs are retained for the period necessary to maintain website security and operation;

  • cookie preferences are retained according to the lifetime of the relevant cookie.

Data may be retained for longer where this is necessary to establish, exercise or defend legal claims.

7. Your rights

Subject to the conditions set out in applicable law, you may have the right to:

  • obtain information about how your personal data is processed;

  • request access to your personal data;

  • request correction of inaccurate or incomplete data;

  • request deletion of your data;

  • request restriction of processing;

  • object to processing based on our legitimate interests;

  • receive certain data in a portable format;

  • withdraw consent at any time where processing is based on consent.

Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal. To exercise your rights, contact us at [privacy/contact email]. We may need to verify your identity before responding.

8. Complaints

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with a data-protection authority. In Poland, the supervisory authority is:

President of the Personal Data Protection Office
Personal Data Protection Office
ul. Stanisława Moniuszki 1A
00-014 Warsaw, Poland
www.uodo.gov.pl

9. Is providing personal data required?

Providing personal data through the contact form is voluntary. However, without the information necessary to identify and respond to your inquiry, we may be unable to answer it or prepare a quotation. Where data is required to enter into or fulfil a contract, failure to provide it may make it impossible to provide the requested product or service.

10. Automated decision-making

We do not use personal data collected through this website for automated decision-making or profiling that produces legal or similarly significant effects.

11. External links

The website may contain links to websites operated by third parties. We are not responsible for their privacy practices. We recommend reviewing the privacy policy of each external website you visit.

12. Changes to this policy

We may update this Privacy Policy when our website, services or legal obligations change. The current version will always be available on this page, together with its latest update date.

13. Contact

For questions concerning this Privacy Policy or the processing of your personal data, please contact:

MILLROY Łochowski Sp.j.
Rudzka 28/U2, 01-689 Warszawa, Poland
Email: info@millroy.pl